Refund Policy

Last Updated: 2/5/2026

1. Overview

This Refund Policy outlines the conditions under which refunds may be granted by buyadiploma for services provided.

By engaging our services, you agree to the terms set out in this policy.

2. Services Covered

This policy applies to consultation services, advisory services, document preparation assistance, or other lawful professional services provided by our company.

3. Eligibility for Refunds

Refunds may be considered under the following circumstances:

• The service was not delivered as agreed
• A confirmed booking was cancelled within the permitted cancellation period
• An administrative error occurred on our part

Refund requests must be submitted in writing to:
info@buyadiploma.co.uk

4. Non-Refundable Situations

Refunds will not be issued in the following cases:

• Change of mind after service delivery has begun
• Failure to provide required information or documentation
• Delays caused by third parties beyond our control
• Completed consultations or services already rendered

5. Cancellation Policy

If you wish to cancel a booked service:

• Cancellations made at least [48 hours] before the scheduled service may qualify for a partial or full refund.
• Cancellations made after this period may not be eligible for a refund.

6. Processing of Refunds

If a refund is approved:

• Refunds will be processed using the original payment method (where applicable).
• Refunds may take 5–10 business days to appear, depending on the financial institution.

7. Consumer Rights

Nothing in this Refund Policy affects your statutory rights under UK consumer protection laws, including:

• Consumer Rights Act 2015
• Consumer Contracts Regulations 2013

8. Contact Information

For refund inquiries, please contact:

ButADiploma.co.uk
Email: info@buyadiploma.co.uk